Getting started, and a real person when you need one
Most teams are spooling within the first hour. If something is not behaving, the answer is usually here — and if it is not, the form goes straight to the people who build the tool.
Getting started
Install to first spool sheet
Technical support
Reply within one business day
Live walkthrough
20 minutes, on your model
Your first spool sheet in four steps
- 01
Download the installer
One file, roughly the size of a Revit family library. No dependencies, no separate runtimes.
- 02
Tick your Revit versions
A checkbox for each version from 2022 to 2027. Install one, install all — same download.
- 03
Open Revit and find the tab
The Tekton MEP tab appears on the ribbon. No admin rights, no restart of Windows, no extra software.
- 04
Load your standards
Point at your company defaults folder, then run Auto Spool on a run you already know well.
Setting up company standards for the first time? We will walk through rules and layouts with you and help you save them as defaults.
Book a walkthroughQuestions detailers actually ask
Straight answers about versions, fabrication parts, licensing and installation. If yours is not here, send it over.
Every message reaches a real person on the Tekton MEP team — not a ticket queue.
Tell us where it gets stuck
Technical support, trial questions, volume pricing for a shop full of detailers, or a walkthrough on a project you are already running. Same form, same team.
- Support
- Replies within one business day
- Walkthroughs
- 20 minutes, on your model, no slides
- Volume pricing
- Reply with a per-seat quote